GreenQuote ("we," "us," or "our") operates the website getgreenquote.com and the GreenQuote application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
1.1 Information You Provide Directly
When you register for an account, request a demo, or contact us, we may collect:
- Full name and business name
- Email address and phone number
- Billing and payment information (processed securely via Stripe)
- Business address and service area details
- Any messages or files you send us
1.2 Information Collected Automatically
When you visit our website or use the Service, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, operating system, and device identifiers
- Pages visited, time spent, and referring URLs
- Clickstream data and feature usage within the app
- Cookies and similar tracking technologies (see Section 6)
1.3 Property & Measurement Data
To deliver our core lawn measurement and quoting features, we process property addresses and satellite imagery data. This data is used solely to generate accurate measurements and quotes on your behalf and is not sold or shared with third parties for marketing purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the GreenQuote Service
- Process transactions and send related billing communications
- Respond to your inquiries and provide customer support
- Send product updates, feature announcements, and marketing emails (you may opt out at any time)
- Monitor usage patterns to improve performance and user experience
- Detect, prevent, and address fraud, security incidents, or technical issues
- Comply with applicable legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating the Service (e.g., Stripe for payments, cloud hosting providers, analytics tools). These parties are contractually obligated to protect your data.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of GreenQuote, our users, or the public.
- With Your Consent: In any other case where you have given explicit consent.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or enforcing agreements).
5. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and support our marketing efforts. The types of cookies we use include:
- Essential Cookies: Required for the Service to function (e.g., session management).
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant ads and track campaign performance (e.g., Google Ads, HubSpot).
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.
7. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Portability: Request your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing emails at any time via the link in any email we send.
- Do Not Sell: We do not sell personal information. California residents may submit a request under CCPA.
To exercise any of these rights, please contact us at blake@getgreenquote.com.
8. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will notify you via email or a prominent notice on our website. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: